
FREQUENTLY ASKED QUESTIONS
WHEN WILL MY PRE-MADE PROGRAM ARRIVE?
As stated on the site, the Stealth Fitness programs are delivered entirely online with access granted as soon as your order is completed.
There are NO physical products shipped which is why we are able to deliver our programs at such an affordable price since we pass on the savings of warehousing, fulfillment, printing and shipping to our customers and why you were not charged shipping at the time of checkout.
That said, you CAN print out the workouts if you so choose via our client portal that you have access to on your login. This can be done at any time you see fit.
WHEN WILL MY ONLINE PT PROGRAM ARRIVE?
Once payment has been received, we will start working on your customised program as soon as possible. This can take between 2-3 weeks depending on the duration and specifications of the program.
WHAT IS YOUR RETURNS POLICY ON DIGITAL PROGRAMS?
The Stealth Fitness system is delivered entirely as a digital product with no recoverability once it is delivered. Pre-T, T-Phase, Pre-Op and any other similarly delivered digital programs are not included and no returns accepted.
If you have been referred to consult with your doctor/physician before undergoing an exercise program, please attend an appointment at the earliest convenience. If you cannot continue with the exercise program, then you are entitled to a full refund. This will terminate our services immediately until you have been medically cleared by your doctor/physician.
WHEN DO YOU COLLECT MY PERSONAL DATA?
I collect data when you make an enquiry via the website or phone call/message.
WHAT PERSONAL DATA DO YOU COLLECT?
We collect your name, phone number and email address.
When you sign up to personal training services, we collect additional information including but not limited to:
- Your Address
- Payment Details
- Emergency Contact Details
- Previous or Current Health Conditions That Could Affect Your Ability To Exercise
- Bodyweight & Measurements Including Progress Photographs
WHY DO YOU COLLECT THIS INFORMATION?
If you're a client:
Your contact details allow us to confirm your session bookings and notify you of any changes regarding scheduling and/or news updates.
If you are/are not a customer:
Your contact details allow us to notify you of promotional offers, news updates, events and new products.
YOUR RIGHTS REGARDING YOUR INFORMATION
You can contact us to request to see, retrieve or delete your personal information at any time.
Please email us at stealthfitnessuk@gmail.com
